It can be really frustrating if some of your customer reviews are missing from Google. 12 Reasons why Google reviews are not showing up and how to fix it According to Google, in most cases, missing reviews are due to policy violations.
Google also prohibits anonymous reviews, solicitations for compensation in exchange for a review, hate speech, and other forms of abuse or manipulation. Google only allows reviews from verified customers, meaning users must have purchased a product or service directly from the company.įurthermore, reviews must include details about the customer’s experience in order to be posted. Google reviews are automatically processed to detect and scan in order to adhere to predetermined guidelines. Google’s review policy is designed to provide people with honest, unbiased feedback about products and services.
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